We make every effort to produce the most durable, long-lasting weather, marine, and automotive products possible. However, certain components are subject to wear and tear. Lightning, rain, salt spray, snow, and sleet; freezing temperatures and high heat; small mammals, insects and birds…many factors can take their toll. Because we know this, and because we know how important your purchase is to you, we are committed to providing the best possible service program we can.
Need a repair? Please contact us before sending items in for repair. We may be able to solve your problem over the phone or send replacement parts. If you are outside the USA or Canada, please contact your local reseller first; many have complete factory-authorized service centers. Get Service and Repair info.
Be sure to contact our Tech Support team before shipping your items back for repair. If your product needs to be returned for repair, the Technical Support representative will give you a Return Merchandise Authorization (RMA) number and explain how to pack and ship your product.