Some ISPs with a high latency (long delays), most common with Satellite ISPs, can hinder WeatherLinkIP from posting new data. You will be able to see your device on WeatherLink.com. You will be able to register your datalogger and get a username and password. However, the current weather page will display dashes for all data except outside temperature. Outside temperature will display as "-18°F". If you see this problem contact Technical Support.