When setting up your station for the first time it is important that you keep the console and ISS at least 10 feet (3 meters) apart. Their radios are strong and if they are too close to each other they may not communicate properly. Also note that it may take up to 10 minutes for the console and ISS to properly synchronize with each other. If the console and ISS are more than 10 feet (3 meters) apart and you have waited longer than 10 minutes, please refer to the Vantage Vue Console and ISS Manual for details on checking that both your ISS and console are transmitting and receiving on the same ID channel. If you still have a problem, contact Technical Support.