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Shipping policy

Davis Instruments Shipping Policy

COVID-19 Note: Our warehouse is open and shipping in stock inventory without delays. We are following all CDC and local guidelines to ensure the health and safety of our employees.

While your order should ship within our normal processing times, we have seen an increase in shipping carrier delays due to COVID-19. These delays have only impacted a small portion of packages, but delays may add a week or more to standard transit times.

General

Order Processing & Delivery: Orders placed after 11:00 a.m. Pacific Time on Friday through 11:00 a.m. Pacific Time on Monday may not be processed until the following Tuesday; orders placed during holidays will be processed the next business day.

Items in stock are normally shipped within 48 hours of order processing. We will advise you of any delay in shipping of 30 days or more. Please be sure to inspect the shipment upon arrival. Report any losses or damages to us at once. Be sure to save all components and packaging until the claim is settled.

Prices: Prices on this site are in US dollars, and are effective January 1. Details, specifications, and prices are subject to change at any time without notice.

Subscriptions & Service Plans: Shipping is free. For the USA, there are no taxes. International plans may require additional taxes or fees.

Shipping Location Policies

USA and Canada: Orders to the contiguous United States are shipped via surface unless you specify otherwise. Be sure to include a complete street address. Many of our services do not deliver to a P.O. Box. If using a rural route number, please provide a complete address and nearest cross road. If preferred service does not deliver to your area, we will ship via surface parcel post unless you specify otherwise. Depending on the service you requested, it can take up to 7-10 working days for delivery after shipment of your order.

We try our best to comply with the following guidelines:

Shipment Requested    Order Scheduled to Go Out
Next Day Next business day or earlier
2-Day 2 business days or earlier
Surface 2-3 business days or earlier

Shipping Charges

We ship 1-day, 2-day and surface. Shipping charges are calculated based on shipping service, product weight, dimension, and shipping location.

International Orders

Local Distributors: We have distributors in many countries throughout the world, and we encourage you to purchase from them. If you are buying a weather product, please try our Weather Reseller Locator. They are in a better position to answer your questions and can often provide on-going service. In some countries, we have exclusive distributors. Please contact us at sales@davisinstruments.com for shipments outside USA and Canada.

Questions?

If you have any questions about our products or your order, please contact us. We’ll be glad to help.